miVAS Supports:
IVR
The Operator has recognized the strategic relevance of maintaining a solid base of loyal customers for survival, growth, and financial performance. miVAS highlight the delivery of customer value as a key strategy for achieving customer loyalty and reducing churn through value proposition and innovative services on path breaking IVR platforms to their subscribers
Thanks to our extensive years of experience in the mobile industry and through co-operation with some leading international technology partners, our mobile VAS solutions offering covers all the domains of the mobile business including m-Infotainment , m-entertainment, etc.
Customer value creation represents a new paradigm that argues that creating and sustaining a Competitive advantage requires a more comprehensive approach than a simple focus on service quality or customer satisfaction. miVAS IVR platform allows you to build custom voice applications to meet the needs of any client in a simple and cost-effective manner. This partnership will address the end to end needs of mobile operators -platform, service, operations and content.